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Product Questions

How Long Will A Hand-Painted Mailbox Last?

The paint holds up very well on the hand-painted boxes, which are decorated by a local artist. We add a clear coated finish to all of the boxes to ensure a long life, and to maintain their colorful integrity. Depending on local weather conditions, a hand-painted mailbox should provide your home with just the right finishing touch for many, many years.

Are The Mailboxes Painted / Decorated On Both Sides?

The post-mount types are. Some such as the wall mount style are decorated or painted on the front only.

Are All Of Your Mailboxes Waterproof?


What If The Product Is Defective?

If a product is defective and you notify us within seven days of the invoice date, we will replace it for you. No credit or refund will be issued. After 7 days, the manufacturer's warranty process must be followed. All returns must be accompanied by a packing slip and a Return Authorization Number, which you will receive when you notify us of the defective product.

What If I Receive The Product And It's Damaged?

Please inspect the package upon delivery. DO NOT accept from the carrier any package that appears damaged. If you do, you are basically telling the carrier that any damage is OK with you. In this instance, we would not be in a position to accept the damaged item back from you, and would not be able to issue any type of refund to you.

If an item delivered to you appears damaged, and you do not accept the package from the carrier, your recourse is with the carrier. This is standard procedure. However, please let us know of the situation. We will do what we can to assist in the matter to your satisfaction.

In What Sizes Are Mailboxes Available?

There are 3 mail box sizes that the USPS recognizes and approves.

Installation Questions

Are Installation Instructions Included With The Product?

In some cases yes, in some cases no, depending on the manufacturer. Should you have any installation questions, please give us a call.

Should A Mailbox Post Be Installed In Concrete?

Yes! That's the best way to ensure a long-lasting and sturdy mailbox system.

Do You Install The Mailboxes You Sell?


We install in the tri-state area of southern New Jersey, southeastern Pennsylvania, and Delaware. Installation fees vary depending on the distance from our shop in the 08055 area.

For further information, please see our INSTALLATION page.

Ordering Questions

Is It Safe To Uee My Credit Card?

Absolutely. We have taken every precaution to make your transactions secure. Our Internet site is built on an architecture which utilizes industry-standard security measures, including SSL (Secure Sockets Layer). Nevertheless, if you prefer, we also offer you the option of submitting your order by telephone or fax at the numbers below.

What About Sales Tax?

By federal law, sales tax will only be applied to orders being shipped to NJ.

What Payment Methods Do You Accept?

We accept Visa, MasterCard, American Express, Diner's Club and PayPal for domestic purchases. For international orders, we can only accept pre-payment by wire transfer or through PayPal.com (if your country is set up for the service). CONTACT our sales team at for more information.

How Do I Track My Order?

When you purchase, you are automatically setting up an account with us that will allow you to return to the site and LOGIN. Once logged-in, you will find details about your order status.

What If You Don't Have All Of The Items In Stock?

If an item you order is out-of-stock, it will automatically be back-ordered (domestic orders only). For international orders, we will email you of the missing items to confirm the balance of your order.

Shipping Questions

Please see this page for Shipping Information.


Please see this page for Information On Product Returns.

Privacy Policy

What Is Your Policy On Privacy?

We do not sell, trade, or rent your personal information to others.

We may provide aggregate statistics about our customers such as general sales data, traffic patterns on our web site, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

Have A Question Not Answered Here?

Please feel free to CONTACT us.